Phone: (08) 9841 6711

Fax: (08) 9841 8776

BOOK APPOINTMENT ONLINE

Patient Information

  • HOME VISITS

    Home visits are available to patients if it is clinically indicated and their condition prevents them from attending the surgery.  These arrangements can be made by prior arrangement with the Doctors/Nurses or the Practice Manager and will not always be on the same day as the request is made.

     

    All patients in residential aged care facilities are visited monthly and more often as their condition indicates or the facility staff request an urgent review.

     

  • TELEPHONE ACCESS

    Doctors may be contacted during normal office hours, however we are unable to put every call through immediately if they are consulting.

    Our staff will pass on the message via our internal messaging system and the Doctor will return your call as soon as possible, dependent on time constraints.

    If your problem is urgent and you are ill you may consider speaking to the practice nurse.

     

  • PRACTICE NURSING STAFF

    The Practice Nurses at Hillside Family Practice are all registered nurses with comprehensive clinical experience working across many areas of surgical and medical nursing.  The nurses are able to speak with you on the telephone or in the surgery if you have health concerns.

     

    They work under the direction of and in conjunction with the Doctors

     and provide support for procedures;

    Immunisation’s (for children, occupational health and travel medicine),

    Wound care

    ECG

    Asthma education

    Lung function test

    Ear syringing

    Education  for better chronic disease management

    Advice & assistance with Enduring Power of

    Guardianship and Advanced Health Directives

     

  • TEST RESULTS

    We ask that you contact the surgery about 3 working days following the tests being done, or as advised by your Doctor for the results of all of your tests.

    If the Doctor has the results prior to that and they require you to return for follow-up then one of our reception staff will ring you and arrange an appointment.

    It is practice policy to generally bulk bill patients when they return for test results.

     

  • REPEAT PRESCRIPTIONS

    It is in your best interest to see a Doctor whenever you need to have a script renewed.  It is our policy that if all you require is a repeat prescription and that you tell the reception staff of this when booking the appointment you will be bulk billed.

    A normal consult will be billed however,  if there are any other issues discussed at the same time.

     

  • FAMILY MEDICINE

    Family Medicine is holistic primary healthcare provided to all of our patients and families across all ages, genders, diseases and conditions without prejudice.

    We provide care with an emphasis on continuity, disease prevention, education and health promotion.  We see the family Doctor as being in a partnership with you to best prevent and/or manage chronic diseases for better outcomes and wellbeing of patients.

     

  • WOMEN'S HEALTH

    Women’s healthcare begins with encouragement and education when required to make healthy lifestyle choices and maintain optimum health.

    Women’s healthcare we provide, includes;

    Family planning

    Fertility counseling

    Sexual health and screening

    Regular screening for PAP smears

    Breast checks/self-examination/mammograms when appropriate

    and later menopause management.

    We also encourage regular screening for risk factors for heart disease,

    osteoporosis, stroke and diabetes.

     

  • MEN'S HEALTH

    Men’s healthcare begins with encouragement and education, to make healthy lifestyle choices and maintain optimum health.

    The men’s healthcare we provide includes;

    Family planning options

    Fertility counseling

    Sexual health and screening

    Regular screening for prostate screening

    Routine screening for risk factors such as heart disease osteoporosis,

    stroke and diabetes

     

  • IMMUNISATIONS

    Childhood immunisations protect them against many easily communicable diseases that are preventable.  All the parents of young children in our practice are encouraged to immunise their children as per the schedule set out by Immunise Australia.

    We also provide travel immunisations and Occupational health immunisations.

     

  • CHRONIC DISEASE &

    GP MANAGED CARE PLANNING

    Comprehensive and individualised care planning enables the practice to develop a co-ordinated approach to your managing your chronic disease especially when there are multiple care providers involved.

    Chronic conditions include;

    Diabetes

    Hypertension

    Osteoporosis

    Arthritis

    & Chronic pain to name a few.

     

    They will be established at the discretion of the Doctor.  Some patients with care plans may be eligible for some assistance with subsidised allied health provider services.

     

  • CHILDREN'S HEALTH CHECKS

    As a practice we encourage parents to bring their children in for 3-4 year old health check.

    This includes monitoring for development and reaching normal milestones and readiness for school by screening hearing, visual acuity, co-ordination and gross and fine motor skills.

     

  • HEALTH ASSESSMENTS

    FOR OVER 75'S

    A comprehensive annual health check is recommended for all patients over 75 years.

    These are recommended as a way of identifying any health issues early so that we may

    put resources in place to optimise health outcomes and enable patients to stay in

    their own homes for longer.

    Areas assessed include;

    Mobility

    Nutrition

    Medications,

    Exercise

    Safety in the home

    Depression and memory

     

  • OCCUPATIONAL MEDICINE &
    WORKCOVER CONSULTATIONS

    Includes  AMSA medicals , police medicals , armed forces, CAT railway and

    pre-employment medicals these are all done by our GP’s and as we have an

    onsite Pathology Department we are able to complete any required drug testing.

    Our Doctors specialise in Occupational Health and are able to provide high quality

    assessment , treatment , management and injury prevention including return to work

    planning and prevention of further injuries.

     

Our mission at Hillside Family Practice is to recognise the value of every person and be guided by our commitment to excellence and leadership in primary health care.

 

We are committed to promoting health, wellbeing and disease prevention with evidence based medicine to all of our patients. Inherent in all patient care service decisions, is an emphasis on the professional development of our staff and the flexibility to allow for changes as health care and the community evolves. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

 

Hillside Family Practice

  • HOME VISITS

    Home visits are available to patients if it is clinically indicated and their condition prevents them from attending the surgery.  These arrangements can be made by prior arrangement with the Doctors/Nurses or the Practice Manager and will not always be on the same day as the request is made.

     

    All patients in residential aged care facilities are visited monthly and more often as their condition indicates or the facility staff request an urgent review.

     

  • TELEPHONE ACCESS

    Doctors may be contacted during normal office hours, however we are unable to put every call through immediately if they are consulting.

    Our staff will pass on the message via our internal messaging system and the Doctor will return your call as soon as possible, dependent on time constraints.

    If your problem is urgent and you are ill you may consider speaking to the practice nurse.

     

  • PRACTICE NURSING STAFF

    The Practice Nurses at Hillside Family Practice are all registered nurses with comprehensive clinical experience working across many areas of surgical and medical nursing.  The nurses are able to speak with you on the telephone or in the surgery if you have health concerns.

     

    They work under the direction of and in conjunction with the Doctors

     and provide support for procedures;

    Immunisation’s (for children, occupational health and travel medicine),

    Wound care

    ECG

    Asthma education

    Lung function test

    Ear syringing

    Education  for better chronic disease management

    Advice & assistance with Enduring Power of Guardianship and Advanced Health Directives

     

  • TEST RESULTS

    We ask that you contact the surgery about 3 working days following the tests being done, or as advised by your Doctor for the results of all of your tests.

    If the Doctor has the results prior to that and they require you to return for follow-up then one of our reception staff will ring you and arrange an appointment.

    It is practice policy to generally bulk bill patients when they return for test results.

     

  • REPEAT PRESCRIPTIONS

    It is in your best interest to see a Doctor whenever you need to have a script renewed.  It is our policy that if all you require is a repeat prescription and that you tell the reception staff of this when booking the appointment you will be bulk billed.

    A normal consult will be billed however,  if there are any other issues discussed at the same time.

     

  • FAMILY MEDICINE

    Family Medicine is holistic primary healthcare provided to all of our patients and families across all ages, genders, diseases and conditions without prejudice.

    We provide care with an emphasis on continuity, disease prevention, education and health promotion.  We see the family Doctor as being in a partnership with you to best prevent and/or manage chronic diseases for better outcomes and wellbeing of patients.

     

  • WOMEN'S HEALTH

    Women’s healthcare begins with encouragement and education when required to make healthy lifestyle choices and maintain optimum health.

    Women’s healthcare we provide, includes;

    Family planning

    Fertility counseling

    Sexual health and screening

    Regular screening for PAP smears

    Breast checks/self-examination/mammograms when appropriate

    and later menopause management.

    We also encourage regular screening for risk factors for heart disease,

    osteoporosis, stroke and diabetes.

     

  • MEN'S HEALTH

    Men’s healthcare begins with encouragement and education, to make healthy lifestyle choices and maintain optimum health.

    The men’s healthcare we provide includes;

    Family planning options

    Fertility counseling

    Sexual health and screening

    Regular screening for prostate screening

    Routine screening for risk factors such as heart disease osteoporosis,

    stroke and diabetes

     

  • IMMUNISATIONS

    Childhood immunisations protect them against many easily communicable diseases that are preventable.  All the parents of young children in our practice are encouraged to immunise their children as per the schedule set out by Immunise Australia.

    We also provide travel immunisations and Occupational health immunisations.

     

  • CHRONIC DISEASE &

    GP MANAGED CARE PLANNING

    Comprehensive and individualised care planning enables the practice to develop a

    co-ordinated approach to your managing your chronic disease especially when there are multiple care providers involved.

    Chronic conditions include;

    Diabetes

    Hypertension

    Osteoporosis

    Arthritis

    & Chronic pain to name a few.

     

    They will be established at the discretion of the Doctor.  Some patients with care plans may be eligible for some assistance with subsidised allied health provider services.

     

  • CHILDREN'S HEALTH CHECKS

    As a practice we encourage parents to bring their children in for 3-4 year old health check.

    This includes monitoring for development and reaching normal milestones and readiness for school by screening hearing, visual acuity, co-ordination and gross and fine motor skills.

     

  • HEALTH ASSESSMENTS

    FOR OVER 75'S

    A comprehensive annual health check is recommended for all patients over 75 years.

    These are recommended as a way of identifying any health issues early so that we may

    put resources in place to optimise health outcomes and enable patients to stay in

    their own homes for longer.

    Areas assessed include;

    Mobility

    Nutrition

    Medications,

    Exercise

    Safety in the home

    Depression and memory

     

  • OCCUPATIONAL MEDICINE &
    WORKCOVER CONSULTATIONS

    Includes  AMSA medicals , police medicals , armed forces, CAT railway and

    pre-employment medicals these are all done by our GP’s and as we have an

    onsite Pathology Department we are able to complete any required drug testing.

    Our Doctors specialise in Occupational Health and are able to provide high quality

    assessment , treatment , management and injury prevention including return to work

    planning and prevention of further injuries.